Overview
WhatsApp Proactive Messaging
The ReachApp enables your agents to send WhatsApp notifications from the Zendesk agent interface, and enables your administrators to set everything up with no coding.
Using our app, approved templates can be delivered to your customers in multiple ways:
- Send WhatsApp templated campaigns (CSV)
- Send WhatsApp notifications in bulk or individually
- All agents can follow up on a ticket with a WhatsApp notification
Improve your customer experience by:
- Keeping customer updated
- Starting a WhatsApp conversation
- Drive revenue with proactive engagement
- WhatsApp personalized/dynamic messages
Contact us if you want to sent WhatsApp notifications or respond to customers after more than a day. We will also be happy to help set your ReachApp for free and give you a walkthrough - 24/7 support included!
