Agents will have the ability to respond to customers after Meta's 24-hour limit or start a conversation with a WhatsApp user
Send WhatsApp notifications in bulk to contacts on a CSV file
Agents can follow up directly on the ticket
Support for multiple WhatsApp numbers
The ReachApp enables your agents to send WhatsApp notifications from the Zendesk agent interface, and enables your administrators to set everything up with no coding.
Using our app, approved templates can be delivered to your customers in multiple ways:
Improve your customer experience by:
Contact us if you want to sent WhatsApp notifications or respond to customers after more than a day. We will also be happy to help set your ReachApp for free and give you a walkthrough - 24/7 support included!